How To Choose a Web Developer? Part 1: Communication and Experience – Useful Tips

In this day and age, choosing a web developer or web development team can be tougher and more frustrating than online dating. Or so I’ve heard… Having been in the web development world since 2002, we have heard more horror stories than we can count! In this series of blog posts we will attempt to share with a you a few elements that we believe could help you choose the right developer from the start, saving you time, money and much frustration.

The first two elements covered in this series of posts – Communication and Experience are a great way to get a feel for who the developer is and the kind of work they produce. In my opinion, communication is one of the most important aspects to the client/dev relationship. After all, if the vibe isn’t right and the process isn’t fun, is it even worth exploring?

Communication

This element could be its very own blog post, or website or book. As a matter of fact it already is, many times over!

communication between web developer and client

The chief complaint we hear from companies who feel frustrated with their current web dev team is lack of communication. Finding a team who is passionate about communication will radically alter your experience for the better. After all, you’re the content expert for your business. Everyone has a need to be heard and included, and that need is often exacerbated and therefore more relevant in business relationships.

Understanding how a potential web dev team communicates is something to pay close attention to and it can be analyzed from the very beginning of the relationship, here are a few things to look out for:

  • How long did it take them to respond to your initial inquiry?
  • Was the appointment setting process clear and efficient?
  • Are they on time to the appointment?
  • Are they asking questions about your project, to understand your needs?
  • Are they listening intently and genuinely answering your questions?
  • Are they stating facts and sharing information or simply selling their services?
  • How was the follow up? Are the next steps clear?

There are many more elements that can be telling that you are dealing with an efficient communicator, or not. If in doubt, you can always refer to your best ally, your gut feeling. If the conversation was flowy, engaged, relevant and felt good, that’s probably a good sign that this could be the right team for you.

Experience

As Albert Einstein said, the only source of knowledge is experience. This is as true in the web development world as in any other realm. Sure there is a lot to be said about the eagerness, enthusiasm and gusto of someone doing something new, but they will inevitably trip on the various gaps present between practice and theory. There are many elements, of any process that can only be learned by doing, doing, doing! 

experienced person performing wellAll that being said, choosing a web development team with experience in the complex, technical processes as well as experience in working cohesively as as team will ensure you are putting your project in good hands from the start. Only a seasoned team can provide peace of mind and ensure your development resources are maximized.

These links to our portfolio and our services will illustrate perfectly the quality of work an experienced team can produce.

In the next part of this series, we will cover a couple other very important criteria for selecting the right web developer or web development team: Technical Proficiency and Business Acumen.

Work With Us

We've been building websites for over twenty years, and have learned a thing or two about how to make web projects go smoothly.

What Our Clients Say

Watermelon Web Works, LLC place picture
4.7
Based on 19 reviews
powered by Google
OMS Anita profile picture
OMS Anita
22:20 29 Nov 24
Watermelon Web Works has been incredible to work with. They are patient, understanding, and quick to answer any questions (or emergencies) you might have. After switching over to them to help re-vamp our online retail store, we hired them to build our wholesale website as well. I can't recommend them enough - Thank you team!
Garrett Lister profile picture
Garrett Lister
19:55 10 Jul 24
Jared and the watermelon team were great - they quickly interpreted our website needs and designed a wonderful site. The project management site worked great to keep track of project.
N B profile picture
N B
21:23 14 Nov 23
My previous web developer who I was very happy with retired and I was pretty sad about it because it seems now days it is hard to hire a web developer close by with a good set of skills who is interested in helping small business at reasonable prices. Then I found Watermelon and I have been very happy. They are responsive, are able to solve problems, and work at reasonable prices.
Dark Star Magick profile picture
Dark Star Magick
18:05 03 May 23
We hired Watermelon to help us with our website. They were very thorough and took the time to explain in layman's terms what they were doing and how we could improve SEO and site functionality. We will definitely be back for future website needs!
Astoria Column profile picture
Astoria Column
18:42 24 Apr 23
Great work and amazing service! We're a non-profit, and our priorities are always focused on maintaining the Astoria Column. We had a website built by someone else a few years ago, but without regular updating and maintenance, sections of our site were no longer functional. Joanna and the rest of the team came in and had everything working within a week and it's been smooth sailing since then!
Ben Harris profile picture
Ben Harris
19:25 26 Aug 19
Watermelon has been a fantastic web development partner. Through every phase of our project they have always been 100% responsive to our requests and have always provided highly knowledgeable, creative, prompt, and personable team members to work with. As a financial institution we’re always concerned about the security and maintenance or our website and Watermelon has always provided the appropriate resources in order to meet and/or exceed our compliance and security requirements. We would surely refer them to any business associates looking for a qualified WordPress web designer in the future. – Denali Federal Credit Union
Mohr IP Law Attorneys profile picture
Mohr IP Law Attorneys
00:33 11 Apr 19
Watermelon Web Works did a great job creating a custom shopping cart page for our firm. Gavynn in particular was especially helpful and responsive. We appreciated the upfront costs and the technical competency of Watermelon Web Works and would not hesitate to work with the people there again.
Kim Markle profile picture
Kim Markle
23:36 08 Feb 19
Our company has been working with the Watermelon team for more than 10 years to help build and grow our website and customer portal. They are not only extremely talented and responsive, but are continuously looking for ways for us to enhance our current website. They are consistent, provide excellent customer service and really know what they are doing. Highly recommend!
Rick Brodner profile picture
Rick Brodner
23:23 12 May 17
I cannot say enough good things about Watermelon. They are terrific communicators, highly competent coders, and really, really nice people. They were instrumental in helping us to assemble a very usable, easily maintainable website for our organization. They' have demonstrated great flexibility in accommodating our evolving needs. They have been highly responsive to any technical issues, typically resolving them in less than 4 hours. Watermelon Web Works will make your organization better, and your CFO/Treasurer will be happy when they see the bill - what more can you ask for?
CLOSE