Using Asana as a Client

Are you a new client collaborating with a tech company that uses Asana to track tasks and manage projects? Feeling frazzled by the need to learn another software tool? Don’t worry—this simplified step-by-step guide will help you leverage Asana effectively. As a client, using Asana can help streamline communication, provide transparency on the progress of a project, and can help ensure tasks are completed on time. Here are some tips on how to get started-

Step 1: Accept Your Asana Invitation

Your service provider or project manager will send you an invitation to join their project in Asana. Simply accept the invite that you receive in your email to get started.

Step 2: Familiarize Yourself with the Asana Dashboard

The Asana dashboard is your central hub. Key sections include:

  • Home
  • My Tasks
  • Inbox
  • Portfolios
  • Projects

Click on the Projects tab to view all the projects you’re involved in. Each project is displayed as a separate entity with its own tasks, timelines, and team members or if you’ve been invited to a specific project, you will have immediate access to view all tasks associated to the project by clicking on the list tab.

Step 3: Communicating in Asana

Each task within a project has a comment section at the bottom. Use this space to communicate directly about specific tasks. Tag team members by typing @ followed by their name to ensure they receive a notification about your comment. Asana’s flexibility allows you to receive updates via email when someone adds you as a collaborator on a task. You can reply directly from your email or go to the Asana dashboard to respond.

Step 4: Tracking Progress

Tasks are organized in lists under each project. Each task can be assigned to a team member, given a due date, and tagged with relevant details. As a client, you can view the status of each task to see what has been completed and what is still pending.

Step 5: Choosing Not to Use Asana


If you decide you don’t actually want to use Asana as a platform, you also have the option to reply to emails, as they are all connected to the Asana project and will update the project just the same as if the person actually used Asana itself. You also have the ability to write to the project itself.


At Watermelon, we have integrated Asana with many other parts of our project management ecosystem, so people don’t need to worry about having to enter requests and data in multiple places, it has a very flexible API, so we can hook it up to client project management systems with relative ease.

By following a few easy steps, you’ll be an Asana master in no time, ensuring smooth communication, clear project tracking, and timely task completion. Make Asana your trusty sidekick and watch it pay off in the long run!

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What Our Clients Say

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OMS Anita
22:20 29 Nov 24
Watermelon Web Works has been incredible to work with. They are patient, understanding, and quick to answer any questions (or emergencies) you might have. After switching over to them to help re-vamp our online retail store, we hired them to build our wholesale website as well. I can't recommend them enough - Thank you team!
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Garrett Lister
19:55 10 Jul 24
Jared and the watermelon team were great - they quickly interpreted our website needs and designed a wonderful site. The project management site worked great to keep track of project.
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N B
21:23 14 Nov 23
My previous web developer who I was very happy with retired and I was pretty sad about it because it seems now days it is hard to hire a web developer close by with a good set of skills who is interested in helping small business at reasonable prices. Then I found Watermelon and I have been very happy. They are responsive, are able to solve problems, and work at reasonable prices.
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Dark Star Magick
18:05 03 May 23
We hired Watermelon to help us with our website. They were very thorough and took the time to explain in layman's terms what they were doing and how we could improve SEO and site functionality. We will definitely be back for future website needs!
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Astoria Column
18:42 24 Apr 23
Great work and amazing service! We're a non-profit, and our priorities are always focused on maintaining the Astoria Column. We had a website built by someone else a few years ago, but without regular updating and maintenance, sections of our site were no longer functional. Joanna and the rest of the team came in and had everything working within a week and it's been smooth sailing since then!
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Ben Harris
19:25 26 Aug 19
Watermelon has been a fantastic web development partner. Through every phase of our project they have always been 100% responsive to our requests and have always provided highly knowledgeable, creative, prompt, and personable team members to work with. As a financial institution we’re always concerned about the security and maintenance or our website and Watermelon has always provided the appropriate resources in order to meet and/or exceed our compliance and security requirements. We would surely refer them to any business associates looking for a qualified WordPress web designer in the future. – Denali Federal Credit Union
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Mohr IP Law Attorneys
00:33 11 Apr 19
Watermelon Web Works did a great job creating a custom shopping cart page for our firm. Gavynn in particular was especially helpful and responsive. We appreciated the upfront costs and the technical competency of Watermelon Web Works and would not hesitate to work with the people there again.
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Kim Markle
23:36 08 Feb 19
Our company has been working with the Watermelon team for more than 10 years to help build and grow our website and customer portal. They are not only extremely talented and responsive, but are continuously looking for ways for us to enhance our current website. They are consistent, provide excellent customer service and really know what they are doing. Highly recommend!
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Rick Brodner
23:23 12 May 17
I cannot say enough good things about Watermelon. They are terrific communicators, highly competent coders, and really, really nice people. They were instrumental in helping us to assemble a very usable, easily maintainable website for our organization. They' have demonstrated great flexibility in accommodating our evolving needs. They have been highly responsive to any technical issues, typically resolving them in less than 4 hours. Watermelon Web Works will make your organization better, and your CFO/Treasurer will be happy when they see the bill - what more can you ask for?
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