Website Maintenance

We like to think of website maintenance in the same way as changing the oil in your car. You can get away without it for a little while, but eventually bigger and more costly problems will occur if the regular maintenance isn’t done. It’s important to maintain your website as you would with any other important asset, like a car or house.  Also, malware attacks on sites with older versions of plugins and content management systems are becoming increasingly common, so security is an essential part of our regular maintenance work.  We offer plans for all budgets and websites, so whether you need a “reliable sedan” or a “fancy sportscar” we have you covered!

I am constantly amazed by Watermelons ability to find creative solutions to our complex website needs. Their entire team is professional, smart, thorough and a pleasure to deal with.

-Mike S, Skutt

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What is Website Maintenance, Exactly?

When you understand website maintenance and what it is good for, your business wins. First, it is what it sounds like, which is keeping your site up to date with software patches, security releases and that sort of thing. Once that is completed, our world class projects team analyzes each element of your site, from page load speed to search engine optimization and site conversion rate. From this, we derive the “Golden Metric”, which is the answer to the question: Is this site actually achieving the purpose for which it was built? Some examples of Golden Metric: number of contact forms completed, number of xyz product purchased, site revenue, site traffic, or some specific combination of individual measurables.

WordPress / Magento Maintenance Plans

We have experience on a wide variety of content management systems, and we have website maintenance plans designed specifically for

Magento Maintenance & WordPress Maintenance

We also maintain a large number of custom PHP / MySQL sites. Our web projects desk is staffed every day during working hours, and we usually resolve non-urgent requests around within 48 hours. Our web support desk is online 24 / 7 for urgent needs and questions.

More on the Golden Metric

Even within our WordPress and Magento website maintenance plans, the maintenance period is customized depending on the site’s most important goals. For instance, if the site is for a large corporate website, we may be looking at traffic for a certain vertical or product, where as for a large non-profit website, we may be measuring the effectiveness of a recent donation campaign or monitoring specific strategic pages within the site for activity. So while all sites need to be fast, have clear conversion goals, and make an excellent impression on visitors, the details sometimes vary. Our plans are flexible enough to accommodate our wide variety of businesses and non-profit organization clients.

Do you have a specific question about how your website can be best maintained for a long and profitable life? Get in touch – we’d love to hear about it.

We also provide:

Web Design

Web Design combines aesthetics and functionality into one beautiful package. We make your website look amazing on large and small screens, all while keeping it easy to use and navigate.

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Web Development

Web Development involves taking a static design and turning it into a living, working website. We know the right platforms and technologies to use to build your website the right way.

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SEO

“Build it and they will come” isn’t a great marketing strategy. We ensure that your content is optimized for search engines. We’ll be sure to bring Google to your website.

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Website Hosting

A website needs somewhere to live, and your web host has a big impact on how well your site functions. Our hosting servers are reserved only for our clients, and boast fast connection speeds and 99.9% uptime.

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Judge Academy: All In One Integrated WordPress Site for Magic the Gathering Judges

Judge Academy serves as an important resource for judges of the immensely popular strategy card game Magic the Gathering. The centerpiece of the site is a series of LearnDash-based courses where current and aspiring Judges can enhance their knowledge-base and progress up to more responsibilities within the community. The courseware is integrated with a multi-language plugin to make it accessible to Judges all around the world.

Furthermore, the site allows judges to create tournaments and assign duties based on the skill level attained through the site’s courseware. These events are directly integrated into forums, where judges can discuss the events (as well as any other related topic) with collaborators and teammates.

This site is ever-evolving and growing.

Talk To Us

Ready to get started? When you fill out this form, we will review your project requirements to see if we’d be a good fit. Whether or not we decide to work together, you’ll always receive a prompt response.

If we both decide it’s a good match, that’s great! The next step will be to get on a call with Jesse, our software architect, to discuss the finer details of your project. Jesse will take that information and distill it down into a detailed, line-item estimate that shows the exact time, cost, and technology required to complete your project.

Want to learn more or start the estimate process?
Contact us and learn more from Jesse!

From Our Blog

Technical Debt Recovery: Auditing Inherited WordPress Code For Performance

Technical Debt Recovery: Auditing Inherited WordPress Code For Performance

Design WordPress Maintenance
You just took over a WordPress site. On the surface, it looks functional. The colors match the brand, the logo…
WordPress Emergency Recovery vs Proactive Maintenance

WordPress Emergency Recovery vs. Proactive Maintenance: The Cost of Reactive Ownership

Website Performance Website Security WordPress Maintenance
You wake up to an inbox full of angry emails. Your website, the primary engine of your business, is showing…
The ROI Of Switching From A Premium Theme To A Custom WordPress Build

The ROI Of Switching From A Premium Theme To A Custom WordPress Build

Design WordPress Maintenance
You bought a premium theme because the demo looked slick. It was cheap, it promised every feature under the sun,…

What Our Clients Say

Watermelon Web Works, LLC place picture
4.7
Based on 19 reviews
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OMS Anita profile picture
OMS Anita
22:20 29 Nov 24
Watermelon Web Works has been incredible to work with. They are patient, understanding, and quick to answer any questions (or emergencies) you might have. After switching over to them to help re-vamp our online retail store, we hired them to build our wholesale website as well. I can't recommend them enough - Thank you team!
Garrett Lister profile picture
Garrett Lister
19:55 10 Jul 24
Jared and the watermelon team were great - they quickly interpreted our website needs and designed a wonderful site. The project management site worked great to keep track of project.
N B profile picture
N B
21:23 14 Nov 23
My previous web developer who I was very happy with retired and I was pretty sad about it because it seems now days it is hard to hire a web developer close by with a good set of skills who is interested in helping small business at reasonable prices. Then I found Watermelon and I have been very happy. They are responsive, are able to solve problems, and work at reasonable prices.
Dark Star Magick profile picture
Dark Star Magick
18:05 03 May 23
We hired Watermelon to help us with our website. They were very thorough and took the time to explain in layman's terms what they were doing and how we could improve SEO and site functionality. We will definitely be back for future website needs!
Astoria Column profile picture
Astoria Column
18:42 24 Apr 23
Great work and amazing service! We're a non-profit, and our priorities are always focused on maintaining the Astoria Column. We had a website built by someone else a few years ago, but without regular updating and maintenance, sections of our site were no longer functional. Joanna and the rest of the team came in and had everything working within a week and it's been smooth sailing since then!
Ben Harris profile picture
Ben Harris
19:25 26 Aug 19
Watermelon has been a fantastic web development partner. Through every phase of our project they have always been 100% responsive to our requests and have always provided highly knowledgeable, creative, prompt, and personable team members to work with. As a financial institution we’re always concerned about the security and maintenance or our website and Watermelon has always provided the appropriate resources in order to meet and/or exceed our compliance and security requirements. We would surely refer them to any business associates looking for a qualified WordPress web designer in the future. – Denali Federal Credit Union
Mohr IP Law Attorneys profile picture
Mohr IP Law Attorneys
00:33 11 Apr 19
Watermelon Web Works did a great job creating a custom shopping cart page for our firm. Gavynn in particular was especially helpful and responsive. We appreciated the upfront costs and the technical competency of Watermelon Web Works and would not hesitate to work with the people there again.
Kim Markle profile picture
Kim Markle
23:36 08 Feb 19
Our company has been working with the Watermelon team for more than 10 years to help build and grow our website and customer portal. They are not only extremely talented and responsive, but are continuously looking for ways for us to enhance our current website. They are consistent, provide excellent customer service and really know what they are doing. Highly recommend!
Rick Brodner profile picture
Rick Brodner
23:23 12 May 17
I cannot say enough good things about Watermelon. They are terrific communicators, highly competent coders, and really, really nice people. They were instrumental in helping us to assemble a very usable, easily maintainable website for our organization. They' have demonstrated great flexibility in accommodating our evolving needs. They have been highly responsive to any technical issues, typically resolving them in less than 4 hours. Watermelon Web Works will make your organization better, and your CFO/Treasurer will be happy when they see the bill - what more can you ask for?
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